Prof. Dr. Martin Matzner
Friedrich-Alexander Universität Erlangen-Nürnberg
Martin Matzner is a Professor of Information Systems and Chair of Digital Industrial Service Systems at Friedrich-Alexander University Erlangen-Nuremberg. His research areas include business process management, business process analysis, and service engineering and service management. He has published more than 90 research papers and articles in MIS Quarterly, Business & Information Systems Engineering, and IEEE Transactions on Engineering Management. He is the editor of the Journal of Service Management Research.